About the office
The office of Step By Step Counseling was founded in 2009 by Jennie Wilson, MA, LPC, RPTS. As the need for mental health services in the community continued to grow, the office moved and expanded into its current location in 2013. Our current space allows our counseling practice to accommodate additional therapists and offer an increased number of programs and services. Jennie envisioned that the therapists would operate not just as a multidisciplinary team but as an interdisciplinary team. She wanted this model when delivering services to clients because interdisciplinary teams build on each other’s expertise and allow for collaboration and consultation. There’s an opportunity for more than one clinician to work with a family when needed for example one client might be utilizing different services with different clinicians. Many times the office can provide multiple services within one family.
Step by Step Counseling’s vision was (and still is) to create a counseling resource that serves the community by offering different specialties and services to a wide range of clientele. Step By Step Counseling works with children, adolescents, and adults, offering individual, group, family, and couples counseling services. As you will notice, therapists or clinicians employed with Step By Step Counseling have their own specialties and populations that they serve. Our mission is to connect a client with a trained clinician in our community who will be a good fit for what they are struggling with.
The practice acknowledges diversity and wants to respect all individuals, being sensitive and honoring differences, while also providing equal opportunities for both employment and accessing mental health care. Step by Step Counseling strives to be an inclusive practice, hiring staff and supporting clients of all ages, gender identity, sexual orientation, disability, racial and cultural groups, religion, and socioeconomic status.
We hope that every client has a positive experience within the practice. How can we serve you?
Core values are the deeply ingrained principles that guide all of an organization’s actions. Our practice is built on 3 pillars. Anytime we hire new employees,
make organizational decisions or implement new programs it falls under the following:
Connecting future clients to a clinician that’s a good fit as well as offering services and programs that clients need. We aim to provide high-quality care and implement the best therapeutic theory and techniques.
Community involvement is important to us. We enjoy volunteering at community events or resource fairs, providing presentations each month at local places of worship, employers, doctor offices, and schools. Furthermore, we want to implement and promote services or programs that our community asks for.
We want our employees to know that we believe in them. We want our team to learn from and collaborate with each other. We also focus on the importance of employee self-care and allowing employees to focus on their long term career goals.
Our therapists are unconditional with their clients and fellow employees. Our office accepts each person for who they are, and where they are. Racism and systemic inequality are not welcome in our practice. We are passionately committed to celebrating diversity (race, ethnicity, abilities, religious affiliation, gender, or sexual orientation). Therapists show unconditional positive regard to the clients in their office. This means that the therapist shows acceptance of the client by setting aside and being aware of their own personal opinions or biases.“Love is the absence of judgement.” – Dalai Lama
Our therapists enjoy the work that they do. Step By Step Counseling is not a counseling practice (agency or organization) that assigns clients to therapists, in hopes that it works out…or that, the particular therapist is the only one who has an opening. Our therapists specialize in specific populations, and many times have obtained additional education and training to work with that specific population or diagnosis. Our therapists all have a niche, or clients who they enjoy working with.“The only way to do great work is to love the work you do.” – Steve Jobs
Our therapists understand it takes courage to pursue your goals, to follow your dreams. We understand that it takes baby steps to become more confident in yourself. It takes small steps to heal from traumas and let go of past experiences.“You don’t have to see the whole staircase. Just take the first step.” – Martin Luther King Jr.
We make mistakes, we have flaws, we struggle. It’s part of being human. We are here to help create solutions to those problems not excuses. Each person we serve has their own story and their own path. We want our clients to understand that we know they aren’t perfect and we are here to walk beside them as they face their fears and insecurities and become more confident in who they want to be. We are here to help you get up, and rise from your struggles. We also know that we as therapists, are also not perfect,“Above all, be the Heroine of your life. Not the victim.” – Nora Ephron
A leadership team is essential in executing the mission & vision one has for their business. Our Rockstar Awesome leadership team keeps their eye on the big picture, while also showing empathy, providing resources & training, celebrates success and faciliates open communication.
Director of Clinician Care
Provides opportunities for clinicians to focus on self-care, including coordinating social events, checking in, etc. Also responsible for maintaining our intranet, and clinician resources.
Director of Compliance
Our office wants to ensure that we stay compliant with all insurance & state requirements. Compliance refers to adherence of laws, policies and procedures.
Director of Onboarding
We want our employees to be delighted in from day one. That starts with onboarding, orientation, and ongoing mentorship.
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